Car Hire Privacy Policy

Data We Gather

Carhirebracknell gathers and manages various personal information types, including:

How We Utilize Your Data

Your personal information is used for these key purposes:

• Service Delivery (Contract Execution):
  • We handle the processing and management of your vehicle rental bookings and contracts. We verify your identity to confirm compliance with our rental standards. Our team facilitates the collection and return of vehicles. We also manage payment processing, including deposits and any applicable charges.
• Customer Communication for Contract Fulfillment and Service Updates:
  • We send booking confirmations, updates, and essential rental details. We address your inquiries and offer customer support. We inform you of any service or policy changes.
• Marketing Consent and Legitimate Interests:
  • We send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out whenever you choose.
• Service Enhancement for Customer Benefit:
  • Evaluating website interactions to enhance user experience and functionality. Conducting research to refine our vehicle fleet and service offerings.
• Legal Compliance for Car Hire Services:
  • Adhering to legal, regulatory, and tax obligations. Protecting against fraud and maintaining service security. Addressing disputes and upholding our terms and conditions.

Information Exchange

Your personal information may be shared with:

• Carhirebracknell Service Partners: We collaborate with third-party companies, including payment processors, IT support, and maintenance services, all of whom are required to safeguard your data.

We do not share your personal information with third-party marketers.

Data Protection

At Carhirebracknell, we prioritize the security of your personal information. We employ various technical and organizational safeguards, such as encryption, stringent access controls, secure server environments, and routine security evaluations. Despite these measures, it is important to acknowledge that no method of internet transmission or electronic storage can guarantee complete security.

Data Retention Policy

At Carhirebracknell, we retain your personal information solely for the time required to fulfill its intended purposes, such as complying with legal, accounting, and reporting obligations. The duration for which we keep this information depends on its type and the context in which it was processed.

Your Privacy Rights

Your rights under UK data protection law:

• Access to Your Information: Obtain a copy of your personal information stored with us.

For assistance with these rights, please reach out to us below.

Cookies and Tracking Technologies

Carhirebracknell employs cookies and similar technologies to improve your browsing experience, monitor website traffic, and customize content. You have the option to adjust your cookie preferences using your browser settings at any time. This allows you to control how your data is collected and used while visiting our site.

Policy Changes

Carhirebracknell may revise this Privacy Policy from time to time to align with changes in our practices or legal obligations. Any updates will be reflected on this page, along with a new "Last Updated" date. We recommend reviewing this policy periodically to stay informed about our privacy practices.

Get in Touch

For inquiries regarding our Privacy Policy or data practices, please reach out to us: